Refund Policy

For a new VerdictSwarm subscription purchased directly through Stripe, you may request a refund within seven calendar days of the initial charge. Requests outside that window are generally ineligible unless required by law or tied to a verified billing error.

A verified duplicate or incorrect charge may qualify for correction or refund. Contact support with the account email, approximate purchase date, and the invoice, receipt, or transaction reference available to you.

Disagreement with a score, action, explanation, or later market outcome is not by itself a refundable event. Trading losses, missed gains, and unused time after a monthly cancellation are not refundable except where law requires otherwise.

You may cancel a subscription to stop future renewals. Cancellation does not automatically refund the current billing period.

Send a request to support@sentienlabs.com from the address associated with the purchase. If approved, a card refund is returned through Stripe to the original payment method; final posting time depends on the payment provider or issuer.

Nothing in this policy limits refund rights that cannot legally be waived.